Introduction
eapy.io ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect and use your information.
Article 1. Information We Collect
- Email Address and IP Address: The personal information we collect includes your email address and IP address.
- Usage Data: We collect information about your use of our services, such as browser type and other related data.
Article 2. Usage and Retention Period
It is our standard practice to delete user's personal information during business hours upon membership cancellation or fulfillment of the purpose for processing the information; provided, however, that upon separate consent of the user regarding retention period, or under statutory obligation, we will retain personal information for the applicable retention period in a secure manner.
- In the following cases, personal information will be retained for a specified duration under user consent:
- Personal information included within user inquiries: retained for 6 months from the date of receiving the inquiry.
- E-mails related to prevention of unjust use of services: retained for 6 months after termination of Usage Agreement.
- In the following cases, personal information will be retained until the end of each respective time period:
- Pursuant to Act on the Consumer Protection in Electronic Commerce and Enforcement Decree thereof:
- Records related to cancellation of contracts or subscriptions: 5 years
- Records related to resolution of consumer complaints or disputes: 3 years
- Records related to marks and advertisements: 6 months
- Protection of Communications Secrets Act
- Computer communications, internet log records, and data on tracing access location: 3 months
- Date of telecommunications by subscribers, time when the telecommunications commence and end, subscriber number of the other party, frequency of use, location tracing data of outgoing base station: 12 months (notwithstanding, if data is related to intercity and local telephone service, 6 months).
- Electronic Financial Transactions Act
- Records related to electronic financial transactions: 5 years
Article 3. How We Use Your Information
We use your email to:
- Communicate with you.
- Improve our services.
- Ensure security and prevent fraud.
Article 4. Sharing Your Information
We do not share your email address with third parties, except:
- With your consent.
- To comply with legal obligations.
- To protect our rights and property.
- With service providers: We may share your email address with third-party service providers (e.g., SaaS providers like Discord) that assist us in operating our services, provided they comply with appropriate data protection regulations.